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END OF SEASON SALE: UP TO 40% OFF & BUY 2 @ 10% OFF. T&CS APPLY.
We accept the following payment methods: Visa, MasterCard, Apple Pay, GrabPay, and Google Pay.
When placing an order on my.ecco.com, your payment will be processed when your order is shipped. Your transaction is always secure. Our Customer Service team is here to assist you with any questions to make your shopping experience exceptional.
Payment FAQ
We accept Visa, MasterCard, Apple Pay, GrabPay, and Google Pay.
We have retail gift cards that are available for purchase at our ECCO Concept Stores and Outlet Stores in Malaysia.
The gift card comes in 3 different colours; white, grey, and black to choose from.
Currently, the gift cards are only available for use in ECCO Concept Stores and Outlet Stores in Malaysia. They are not applicable for online purchases or purchases from ECCO counters at department stores.
There is no fixed denomination for the gift card but there is a minimum purchase value MYR$100. You can have the choice to load any value of MYR$100 and above on the gift card.
Click here for more details on gift cards.
The gift card is treated like cash and can be used to purchase any items sold at ECCO Concept Stores and Outlet Stores in Malaysia. It can be used with mall or any issued vouchers which ECCO Shoes Malaysia accepts.
The gift card is valid for one-time use and there will be no refund or exchange.
The gift card is valid for 12 months from the date of purchase.
Service Need help? Send us an email with your question.