Shipping Policy

We offer free standard shipping for all online orders made on the ECCO Malaysia Online Store to make shopping from home even easier.

We will endeavor to dispatch your order as soon as possible after it is placed.

Confirmed orders will be shipped within 1 - 2 business days from the order date. Delivery typically takes 1 - 3 business days to shipping address in West Malaysia and up to 7 business days in East Malaysia. During sale or promotional periods, delivery lead times may be extended due to the higher volume of orders.

Orders are processed from Monday to Friday, excluding public holidays.

For some items that need to be dispatched from another location, an additional 1 - 2 business days may be required. These items will be shipped separately in additional parcel(s).

If there are any issues with your order, such as the condition or availability of items, we will contact you via email.